Brand name: Rufyo
Company Name: Nyland
Company Number: 77593944
Address: Vlierboomsstraat 299, The Hague, 2564 JA, Netherlands
E-mail: heyyo@rufyo.com
Phone: +31616108891
We try our best to answer your email within 24 hours.
Customer service:
Monday to Friday from 08:00 to 18:00
Saturday and Sunday from 10:00 to 17:00
After placing your order, we’ll need about 1-2 business days to get it all ready.
Then, in just 4-6 business days, your cozy goodies will be on your doorstep.
If your package takes a little longer (we all know how slow mail can be sometimes!), just give our customer service a shout, and we’ll sort it out for you!
As soon as your order ships, we’ll send you a Track & Trace code automatically.
Don’t forget to check your spam folder, just in case our email gets cozy in there.
And remember, it might take a bit before your Track & Trace link is active, so hang tight!
You can track your order using the Track & Trace number sent to you via email.
Simply enter the Track & Trace code on our Track & Trace page to see the status of your delivery. You can do this directly on that page.
We're sorry to hear you're not satisfied with your package! No worries, we're here to help. Please contact our customer service, and we’ll work with you to find a solution, whether it’s an exchange, a return, or anything else we can do to make it right. Your happiness is our priority! For more details, check out our Refund Policy.
